Welcome to the TravPick Support Center! Here, you can find answers to frequently asked questions, troubleshoot common issues, and get in touch with our support team.
1. How does TravPick's AI product recognition work?
TravPick uses advanced AI technology to analyze photos of product shelves and provide detailed information about each product. Simply take a photo of a shelf or select one from your gallery — the AI will identify individual products and provide insights such as brand, category, and more.
2. What are stickers and collages?
When TravPick recognizes products from your photos, it creates "stickers" — product images with the background removed. You can arrange these stickers on a canvas to create your own collage, then share it with others through the social feed.
3. How does the social feed work?
You can publish your collages as feed posts for other users to discover. Browse posts from other users, explore different product collections, and get inspired by what others are finding.
4. Can I use TravPick offline?
Previously saved stickers and collages can be viewed offline. However, AI product analysis, feed browsing, and collage publishing require an active internet connection.
5. What permissions does TravPick need?
6. How do I manage push notifications?
Go to My Page > Push Notifications and toggle the switch. You can also manage notification permissions in your device settings.
App not working or crashing?